Refunds follow Article 8 of the **Terms of Service**, which opens from **Help** in the avatar menu. - Ask within 7 days of your first payment. Duplicate charges and other payment errors are refunded even after that. - A change of mind is not refunded, and neither is a payment once you have used AI features. - If a serious error kept features from working for a long time, the team may approve a refund after reviewing it. - A refund may be reduced in proportion to the days of the subscription already used. Send the request to team@typetak.com with your username, email, and the reason. You can also reach the team through **Contact us** under **Help**.

Plans

Every AI feature you use takes a little from your Quota. Your plan sets how big that Quota is and which features you get, and you can change plans whenever your usage changes.

Four plans

There are four plans — Free, Basic, Pro, and Max — and the higher the plan the more AI features and Quota you get.

Free: Every writing tool, with AI features inside a Quota that refills each month.
Basic: The plan for writing steadily with the agent. You get an agent that edits the manuscript itself, Organize World and publishing, drafts that follow your Writing style, Feedback, Proofreading, Rephrase, and Enhance.
Pro: Everything in Basic, plus 2.5 times Basic's Quota, Fix and Markup on a stronger model, Custom models for choosing the model and reasoning level per feature, reference lookups with no daily limit, and twice the History retention.
Max: Everything in Pro, plus five times Basic's Quota, an agent that answers complex requests with a stronger model, Fix and Markup on a stronger model, extra capacity at twice the value, and rollover of unused Quota into the next month (up to one month's worth).

Reference-based ideation works on every plan. On the Free and Basic plans, the number of lookups per day is capped. What the stronger model is and how to turn it off are in Choosing a model.

Check your current plan under Settings > Subscription. If you've never subscribed, open the plans from Upgrade plan in the avatar menu at the bottom of the sidebar. You can also try things out first with a free trial.

Annual billing saves you up to 27%.

Changing your plan

In Settings > Subscription, you upgrade your plan, manage payment and cards, and cancel or resume your subscription.

Press Change plan. The plan screen opens.
Choose the plan you want.

A lower plan takes effect at the next renewal, and the Subscription tab shows that a downgrade is scheduled.

To start the paid plan before the trial ends, press Start now on that plan's card in the plan screen. In the window that says the free trial will end now and payment will go through right away, press Start now once more, and the paid plan begins and your Quota refills.

If you use up the free trial's Quota during the trial, a notice appears above the chat input. Pressing Start subscription now next to it also starts the paid plan, through the same confirmation window.

To move from a monthly trial to yearly billing, choose Yearly in the plan screen and press Switch to annual on the same plan's card. The free trial runs for the rest of its period.

Remaining Quota

Open Agent settings in the chat input box, or Settings > Subscription, to see how much Quota is left (%) and how many days until it recharges. The jobs you ask for and jobs that run separately, such as Organize World, draw on the same Quota. On the Free plan, a share of it is set aside for Organize World: however much you chat, organizing can run up to that share, and the rest stays for other features. (Organize World)

When 20% and then 5% of your Quota is left, a notice box appears above the chat input. On the Free plan, it appears when you have five messages left.

Press Add quota or Upgrade in the box to open the plan screen. To close it for now, press .
Once you've used up your Quota, the plan screen that opens tells you how many days this month's Quota lasted and how much more would suit that pace. It shows both ways forward: adding extra capacity to your current plan, or moving to a plan above it.

Extra AI capacity

For a busy month, raise extra capacity and lower it again after. On your current plan's card in the plan screen, you raise and lower it by a number of units (1, 2, 3, …), and the card shows the changing price and the Quota added (%). Raising it charges you straight away, so you're asked to confirm first. On the Max plan, if the window opened because you used up your Quota, the card opens one unit above your current level, so you can press Apply right away.

Using a coupon

A coupon gives you a paid plan for a set number of days.

On the Free plan, choose Use coupon in the avatar menu at the bottom of the sidebar.
Enter the code and press Use.

Cancelling and changing your mind

In Settings > Subscription, press Cancel under Cancel subscription.
Give a reason, and the subscription is cancelled.

The plan keeps running until the end date shown under the plan name. If you change your mind before then, press Resume in the same tab to bring it back.

Payment methods and billing details

Annual and monthly billing, international payment, and PayPal are supported, and you can look up and manage your payment details. If you're still on the older Toss Payments method, change your payment method when you need annual billing or extra capacity.

How much one unit of extra capacity adds depends on your plan.
Subscriptions paid with the older Toss Payments method have no Resume.
Each code works once, and an account can use one coupon of each type.

FAQ

What happens when I use up my Quota?

AI features stop until the Quota renews on the next billing cycle. Upgrade your plan or buy extra capacity and you carry straight on.

I was on the Pro plan, but it shows as Basic.

The plan you subscribed to at $12 a month is now called Basic. Its price, monthly Quota, and extra capacity units stay as they were. Pro is the $25-a-month plan between Basic and Max.

My card payment failed, or my subscription is paused.

If a card payment fails, a notice tells you so. Register a working card with Change next to Change payment card under Billing.

If your subscription is paused, a notice tells you so. Press Manage next to Manage billing under Billing and restart it on the billing page that opens.

If I lower extra capacity, does the Quota I have left disappear?

No. This month's remaining Quota stays as it is; the reduction applies from the next cycle.

Can I get a refund?

Refunds follow Article 8 of the Terms of Service, which opens from Help in the avatar menu.

Ask within 7 days of your first payment. Duplicate charges and other payment errors are refunded even after that.
A change of mind is not refunded, and neither is a payment once you have used AI features.
If a serious error kept features from working for a long time, the team may approve a refund after reviewing it.
A refund may be reduced in proportion to the days of the subscription already used.

Send the request to team@typetak.com with your username, email, and the reason. You can also reach the team through Contact us under Help.

What happens to my writing if I cancel my subscription?

Your writing stays in your account. You keep your current plan until the end date shown under the plan name, and after that you move to the Free plan. On the Free plan you can still open and edit your manuscripts and World, and use AI features within the Free Quota that refills every month.

Do I need an API key or another AI subscription to use the AI?

No. AI usage is included in your plan, so there's nothing to connect or set up. On every plan, you choose the chat model from GPT, Gemini, and Claude. (Choosing a model)